Shipping Policy

Effective Date: 04/08/2022
Website: www.willardafrica.co.za
Email: supportwillardafrica@gmail.com

At Willard Africa, we are committed to delivering your vehicle batteries safely, quickly, and reliably anywhere in South Africa.

Delivery Options

We offer the following insured delivery methods:

1. Insured Next-Day Doorstep Delivery – R99.00

Delivery on the next business day after order confirmation.
Fully insured for loss or damage in transit.
Available on all eligible orders placed before our daily cut-off time.

2. Insured Standard Doorstep Delivery – FREE

Delivery within 2–3 business days.
Fully insured for your peace of mind.
Automatically applied at checkout at no additional cost.

Order Processing

Orders are processed Monday to Friday, excluding public holidays.
Orders placed on weekends or public holidays will be processed the next business day.
You will receive a confirmation once your order has been dispatched.

Delivery Areas

We deliver nationwide across South Africa.
Delivery times may vary slightly for remote or outlying areas.

Tracking & Insurance

All shipments are insured against loss or damage.
Tracking details will be provided once your order has been dispatched.

Incorrect Address or Failed Delivery

Please ensure your delivery address is correct at checkout.
Willard Africa is not responsible for delays or losses due to incorrect or incomplete address information.
Additional delivery attempts or returns may incur extra charges.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of delivery at
📧 supportwillardafrica@gmail.com
Include your order number and clear photos of the issue.

Contact Us

For any shipping-related questions, please contact:
📧 supportwillardafrica@gmail.com